New with the STEG
The first agency in line brought into service

The first agency of service on line is in tests in the shopping centre of Lafayette “Champion”. This new service enters within the framework of the policy of the STEG to approach always more its customers. Composed of an interactive terminal (a dedicated industrial computer). This device has to be installed in the spaces attended by the public and accessible to any hour and will thus allow, with the customers not having connection Internet of:

To consult and pay their invoice of electricity and gas by using the E-dinar indifferently, the dinar posts and the local bank cards AIMED, MASTER and CIB provided with a code CVV2.
To ask various services or to make complaints.
Inform itself on the activities of the STEG in a general way.

A space customer is affected with each user at the time of his first inscription. This private virtual space is accessible by a password chosen by the customer.

It enables him to carry out the whole of the services available to the level of the interactive terminal and to receive if necessary the answers to its requests for services.

If the customer has email it can receive the answer to its questions by email with the electronic address given to the moment of its inscription.

Once registered, the customer can reach his space customer starting from all the other “Agencies of remote services” or through Internet site www.steg.Com.tn.

In accordance with the national orientation of development of the numerical culture, other virtual agencies are envisaged and will be made available of our customers in convenient time