New Customer

 Modification of  subscription

 Meter reading

 To understand your Bill

 To pay your Bill

 To pay by Internet

 To control your  consumption

 Your safety

 For your complaints

 Agency in line


 

 
 

The Bill

The bill is bimonthly. It is established further to a four-month meter reading in urban area and a six-month meter reading in rural area or further to an estimation based on your last 12 months consumption (intermediary bill).



Intermediary bill
It involves the estimated amount of your consumption calculated according to your previous consumption added to due fees, the estimated amount of RTT (Tunisian Radio and Television) contribution and the different payment facilities (connection or others).

The net to be paid of this bill will be deduced on the bill involving the actual reading of your consumption.

Regarding new subscribers, no advance payment would be invoiced to them as long as their meter has not been read.

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