The breakdown service may be requested by phone
or in writing; you should indicate the subscription
reference and the address.
The verification is performed on written request
addressed to your district. The verification cause
Should be indicated.
inquiry further to damage
You should send a written application to your
district where you specify the subscription reference,
the date and time of the incident and the damages.
increasing the subscribed power :
requested power is inferior or equal to the installed
power. Further to a written application addressed
to your district, you sign an additional clause
to the contract and the increase would be done
free of charge.
requested power is superior to the installed power.
You should submit a technical file for study and
increasing the transformer power :
The customer submits a file in three
copies for approval. He shall bear the costs of
the increase fees are charged on him.
Renting may take place further to an incident
that happened to your transformer and according
You address a written application to your district
along with an enclosed to an order for cutting
electricity and carring out works. Fees are invoiced
lately with your consumption bill.
the station for maintenance
You may address a written application to your
district and indicate the cause and the date of
cutting. You shall bear the costs of the works.