New Customer

 Modification of  subscription

 Meter reading

 To understand your Bill

 To pay your Bill

 To pay by Internet

 To control your  consumption

 Your safety

 For your complaints

 Agency in line


 

 
 

You are new customer

For Your susbscription

To connect your place of dwelling to the electrical supply network andor with the network gas of the STEG and to place at the permanent disposal of electricity and gas on your premise, You present yourselves at your district provided with :

A copy of the national Indentity card
An Authorization to build
A Certificate of property
Or a leasing agreement
Or a certificate of residence
Or a certificate of the promoter

Our agent of reception you :

will advise on the power of the meter to be installed
will give dimensions of the niches (Electricity and gas)
will inform of the methods of the payments
will fix an appointment for the study

The realization will be followed upon the payment of an estimate of connection and an advance on refundable consumption at the time of the stop of your subscription.

 

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