Pour toute réclamation ou demande de dépannage n'oubliez pas de communiquer votre référence client

For any technical or commercial complaint

• You present at our counters provided with your last invoice,
• Or to contact your district by telephone,
• Or via our Web site by expressing your problem through your space customer (if you are already registered) or the heading requires service (this service available for the versions Arab and French of the site).

Before any request for breakdown service, you owe check:

For Electricity:

• That the circuit breaker is in position of walk,
• If the breakdown touches all the vicinity or only your dwelling

For Gas:

• If the gas is cut by the STEG for work by Closing and opening the lever of the pressure reducer

In order to avoid any trouble, the electricity or gas set up is performed only in the presence of the subscriber