Sorry, you need to enable JavaScript to visit this website.

Support STEG

1 Call Center

Number of services : +216 71 239 222
Number Green (Urgences) : 80100444
@ Mail : cnsd@steg.com.tn

2 STEG +

Center Tests & Measurements : +216 71 959 562

@ Mail : dectm@steg.com.tn
CFPK : +216 71 36 61 00

@ Mail : cfpk@steg.com.tn
CTG : +216 71 735 133 / +216 71 735 504
STEG Biblio : +216 71 34 13 11 - Posts : 4608 / 4221

@ Mail : cd@steg.com.tn

3 STEG Extra

Swarming : +216 71 801 322 /

                     +216 71 802 642

@ Mail : essaimage@steg.com.tn
PROSOL :

@ LISTE : Inerlocuteur unique IPV

FACTURES ELECTRONIQUES :

@ Mail : boc-efacture@steg.com.tn

 

Modification or extension of subscription

Nature of the operations Parts required
  • Subscription water-heater 
  • Increase in power
  • meter Displacement or connection 
  • Change of tension 
  • Modification of the level of pressure 
  • Addition of a meter
  • Subscription water-heater 
  • Increase in power 
  • meter Displacement or connection 
  • Change of tension 
  • Modification of the level of pressure 
  • Addition of a meter

Change of subscription

Parts required

  • National indentity card
  • Certificate of property or leasing agreement or certificate of residence or certificate of the promoter.
  • An old invoice or the reference of the subscription

Stop of account and cancellation of subscription

Stop of account

Before leaving a residence or a room, Please address a request for stop of account near your district.

cancellation of subscription

Following the non-payment of three invoices, the STEG proceeds automatically to the cancellation of the subscription concerned