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Support STEG

1 Call Center

Number of services : +216 71 239 222
Number Green (Urgences) : 80100444
@ Mail : cnsd@steg.com.tn

2 STEG +

Center Tests & Measurements : +216 71 959 562

@ Mail : dectm@steg.com.tn
CFPK : +216 71 36 61 00

@ Mail : cfpk@steg.com.tn
CTG : +216 71 735 133 / +216 71 735 504
STEG Biblio : +216 71 34 13 11 - Posts : 4608 / 4221

@ Mail : cd@steg.com.tn

3 STEG Extra

Swarming : +216 71 801 322 /

                     +216 71 802 642

@ Mail : essaimage@steg.com.tn
PROSOL :

@ LISTE : Inerlocuteur unique IPV

FACTURES ELECTRONIQUES :

@ Mail : boc-efacture@steg.com.tn

 

Make sure that your installation complies with the following rules :

  • An installation adapted to your needs (wire section, plugs, switches).
  • An earth plug independent of the neutral.
  • In wet places (bathrooms, cellar.) or on conductor ground, your devices are linked to earth plug.
  • Avoid to install switches and plugs in these area. Eventually, you may install water-proof equipment.
  • Respect particular safety rules when installing bathrooms.
  • No metal holder in wet places or which have a conductor ground.

 Comply with to the following pieces of advice:

  • Cut the current from the general circuit-breaker before any intervention on your installation.
  • Do not use electric devices, even phones, when your hands or feet are wet. 
  • Do not pull the supply wire of a device for unplugging it.
  • Always unplug your devices before cleaning them.
  • Replace a damaged fuse by a fuse of the same size.
  • Be careful when moving a long-sized metal piece (ladder, mast, antenna, concrete iron) close to an electric line.
  • Set up and check your installations by a qualified electrician.
  • Do not use an ordinary portable lamp. Use a water-proof portable lamp.